Softrex Consulting

	SUPPORT & SERVICES
	SoftRex Consulting provides an extensive support and maintenance option for medical offices and billing services. With the option of a 6 month – 1 year telephone and remote support only, or our total package witch includes on site as well as maintenance visits. Here is what is included in our support / Maintenance package. • Telephone Support on all medisoft and windows related issues. • Remote support where the technician does all the work for you (real time saver) • If the issue can not be resolved over the phone or you prefer a technician at your office, we will dispatch a technician for you. • Program updates, service packs and hot fixes will be readily available to you; we can send them via e mail or mail you a cd at no charge. We can also send a software specialist to apply them for you. • Database repair is not covered by our support / Maintenance package; HOWEVER, we will perform the repair at a discounted rate. • Hardware support and repair is covered also. • If you need custom reports, we will take care of it at a discounted rate. Need help deciding? Contact our consultants to get more information Call 305-470-1851 or simply E-mail us by Clicking Here