Softrex Consulting :: ReminderPro

ReminderPro

Time is precious and patients really appreciate reminders, whether for an appointment or to let them know it’s time for an important checkup. But routine phone calls overload office staff and take valuable time away from patient care in the office. Friendly and interactive, ReminderPro handles your routine patient communications effectively and conveniently.

Prevent Appointment No-Shows
Missed appointments disrupt your schedule and cost thousands of dollars each year. Patients who receive a telephone reminder are far more likely to make their appointment or notify you if they need to reschedule, allowing you to schedule other patients. ReminderPro calls patients with friendly appointment reminders and important information. Patients appreciate the service and you appreciate the control over your daily schedule.

Provide Consistent Communication
ReminderPro handles routine calls with consistency and diligence. By keeping track of calls that are busy or unanswered, ReminderPro won’t forget to try back later. ReminderPro works after hours when more people are home to receive your call. ReminderPro doesn’t get distracted by other tasks, so you can rest assured that all your calls are made. Plus, instant detailed reports give you a valuable audit trail of patient contact.

Ease Staff Overload
Reaching patients during business hours is not an easy task. Calling during the day ties up phone lines and is often interrupted. Messages left for patients at work may get misdirected or forgotten. Sending postcards is expensive and far less effective than phone calls. ReminderPro takes only minutes to activate, wakes up automatically when it’s time to call (even over weekends) and tries back until everyone is contacted or the call session is over.

Improve Patient Care
Patients expect prompt, personal attention while they are in the office. With ReminderPro handling your routine calls, you’ll have more quality time to offer your patients. With control over your schedule, patients will spend less time waiting and more time with their healthcare providers. People appreciate timely reminders about important health checkups and follow-up appointments. ReminderPro’s friendly, interactive communications show patients that you care about them.