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RelayHealth

 


RelayHealth connects your practice with patients, payors, and pharmacists.

Collecting revenue in a timely manner is critical to financial performance. As the market leader in healthcare connectivity services, nobody understands this better than RelayHealth. Which is why RelayHealth provides so many intelligent solutions to help maximize revenue. For example:

•  Before a patient's visit, RelayHealth helps make sure a patient's insurance will pay for scheduled services with eligibility verification, an online service that provides quick confirmation of patient insurance and benefit coverage, reducing the likelihood of bad debt.
•  After a patient's visit, the RelayHealth clearinghouse submits electronic claims to more than 1,800 payors, and returns an electronic remittance advice for most payors as well.
•  The BillFlash patient statement service provided by RelayHealth partner, NexTrust, saves the billing staff from performing this time-consuming task.

With the click of a button, RelayHealth lets a practice transmit a full day's schedule to obtain eligibility information from most payors; responses retrieved directly from the payors offer accurate and up-to-date information. This not only saves time by eliminating lengthy phone calls to payors, but accelerates cash flow by enabling immediate patient collection payment for any treatment not covered by insurance.

Electronic claims and remittance processing enable accurate claims submissions and help reduce rejected claims. Filing electronic claims also ensures payment in half the time of paper claims. Once through the payor's system, the practice receives notification of what the payor will pay on the claim in an electronic format.

RelayHealth:

•  Operates the second largest claims clearinghouse in the U.S.
•  Processes 1.48 billion claims, remittances and eligibility transactions annually, valued at $1 trillion
•  Connects with more than 1,800 payors nationwide

Redefining Healthcare through Online Patient Messaging

Medisoft® users now have the opportunity to improve patient communication by adding a secure, online messaging service from RelayHealth®, McKesson's connectivity services company. RelayHealth operates as a neutral partner in an open network to support quality care improvements and reduce the administrative costs of healthcare.

RelayHealth offers connectivity and integrated solutions to participants across the spectrum of healthcare delivery. The practice of medicine has become inexorably linked to the telephone. In fact, the Institute of Medicine has reported that 90% of all U.S. healthcare transactions take place by phone, costing the industry $280 billion annually-primarily for office staff and physician time, as well as telephone and fax charges.

RelayHealth's messaging service for Medisoft offers administrative and clinical features including e-prescribing (eScript™), online office consultations (webVisit®) and results delivery.



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