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RelayHealth
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RelayHealth connects your practice with patients, payors, and pharmacists.
Collecting revenue in a timely manner is critical to financial performance.
As the market leader in healthcare connectivity services, nobody understands
this better than RelayHealth. Which is why RelayHealth provides so
many intelligent solutions to help maximize revenue. For example:
• Before a patient's visit, RelayHealth helps make
sure a patient's insurance will pay for scheduled services with eligibility
verification, an online service that provides quick confirmation of
patient insurance and benefit coverage, reducing the likelihood of
bad debt.
• After a patient's visit, the RelayHealth clearinghouse
submits electronic claims to more than 1,800 payors, and returns an
electronic remittance advice for most payors as well.
• The BillFlash patient statement service provided
by RelayHealth partner, NexTrust, saves the billing staff from performing
this time-consuming task.
With the click of a button, RelayHealth lets a practice transmit a
full day's schedule to obtain eligibility information from most payors;
responses retrieved directly from the payors offer accurate and up-to-date
information. This not only saves time by eliminating lengthy phone
calls to payors, but accelerates cash flow by enabling immediate patient
collection payment for any treatment not covered by insurance.
Electronic claims and remittance processing enable accurate claims
submissions and help reduce rejected claims. Filing electronic claims
also ensures payment in half the time of paper claims. Once through
the payor's system, the practice receives notification of what the
payor will pay on the claim in an electronic format.
RelayHealth:
• Operates the second largest claims clearinghouse
in the U.S.
• Processes 1.48 billion claims, remittances and eligibility
transactions annually, valued at $1 trillion
• Connects with more than 1,800 payors nationwide
Redefining Healthcare through Online Patient Messaging
Medisoft® users now have the opportunity to improve patient communication
by adding a secure, online messaging service from RelayHealth®,
McKesson's connectivity services company. RelayHealth operates
as a neutral partner in an open network to support quality care improvements
and reduce the administrative costs of healthcare.
RelayHealth offers connectivity and integrated solutions to participants
across the spectrum of healthcare delivery. The practice of medicine
has become inexorably linked to the telephone. In fact, the Institute
of Medicine has reported that 90% of all U.S. healthcare transactions
take place by phone, costing the industry $280 billion annually-primarily
for office staff and physician time, as well as telephone and fax
charges.
RelayHealth's messaging service for Medisoft offers administrative
and clinical features including e-prescribing (eScript), online
office consultations (webVisit®) and results delivery.
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